𝐃𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭 𝐜𝐨𝐮𝐧𝐭𝐫𝐢𝐞𝐬. 𝐃𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭 𝐬𝐲𝐬𝐭𝐞𝐦𝐬. 𝐎𝐧𝐞 𝐬𝐡𝐚𝐫𝐞𝐝 𝐩𝐫𝐢𝐨𝐫𝐢𝐭𝐲: 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐜𝐚𝐩𝐚𝐛𝐥𝐞 𝐩𝐮𝐛𝐥𝐢𝐜 𝐢𝐧𝐬𝐭𝐢𝐭𝐮𝐭𝐢𝐨𝐧𝐬.
The Global Digital Capacity Building Alliance (GDCBA) at the Capacity Building Commission brought this priority into conversation with civil servants from across the Global South, participating in the National Center for Good Governance’s Capacity Building Programme on Urban Service Delivery.
The representative of CBC shared India’s experience with Mission Karmayogi and its approach to competency-based capacity building, including the unified framework that links individual, institutional and whole-of-government capacity, supported by a common digital platform and shared competency standards.
The discussion explored how institutions work together through a synchronised approach to demand, design and delivery. First, capacity needs are drawn from the roles and priorities of each ministry and department. Next, learning is designed around clear competencies. Finally, it is delivered at scale through shared digital public infrastructure. This turns capacity building from a set of one-off training events into a continuous system focused on citizens.
For GDCBA, this is the value of global engagement: connecting experiences, enabling meaningful dialogue, and taking India’s governance learnings into a wider global conversation.
#MissionKarmayogi #GDCBA #CapacityBuilding #UrbanServiceDelivery #PublicService #FutureReadyGovernment #CompetencyBasedLearning #DigitalPublicInfrastructure #GoodGovernance
15.3k views | Delhi, India | Oct 29, 2026 
