Meet Mumbai’s “Human Indicator”: Narendra Patil Guides Lost Train Passengers for Free Every Weekday
Every weekday from 9:30 AM to 11:30 AM, Narendra Patil, fondly known as Mumbai’s “Human Indicator,” stands on the Dadar Western Line footbridge, helping confused local train passengers find the correct platforms and trains.
Without expecting anything in return, he assists countless commuters every day, ensuring they reach their destinations on time.
His selfless service recently gained widespread attention after a video of his daily routine went viral on social media. Many commuters shared heartfelt stories about how Patil helped them during their first visit to Mumbai or while navigating the station’s hectic rush hours. After volunteering for two hours each morning, he heads to his regular job, continuing to inspire people with his kindness, dedication, and spirit of service.
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Thane, Thane | Aug 4, 2026